Terms and Conditions
We want you to be delighted with our service and products, so if you are unhappy about any aspect of any product that you purchase from us, please contact us as soon as possible with details of the dissatisfaction.
Orders are deemed to have been accepted by us once payment is received and products are dispatched to you.
Digitally Downloadable products are non-returnable under any circumstances. Links to these products will be provided as soon as payment has been confirmed. If payment is made on-line, this will normally be within a few seconds. If payment is made by cheque, this will be by e-mail once payment has been confirmed. NOTE that our website will provide the necessary login details to you at the time of purchase, but will NOT provide working links until confirmation of payment is received. Links will operate for 10 days after payment is confirmed, so you should ensure that you download and save the images during this time.
Please see our Copyright page for full details and limitations on use of materials purchased from us.
Products are non-returnable once opened unless the product is defective, in which case it will be replaced and return postage refunded.
Under the Distance Selling Regulations, Card making kits may be returned (at the customer's expense) for any reason up to seven days after receipt, as long as the kits are complete and unopened.
We may be contacted using the form on this website, or by post at -
Cut Above Arty Crafts
4 Fort Street
Phone 07773 242010
eMail : firstname.lastname@example.org